Client
and Service Delivery Focussed Operating Structure
Business
Catalyst has a highly effective operating structure
built on leading management and governance practices.
During
2000, our operating model attracted Tom Peters’
attention and we were awarded Tom Peters’ “WOW”
factor award as one of the first organisations to
implement management practice in line with Tom Peter’s
latest thinking on management practices.
This
structure is based on our expertise in organisational
design and modern management principles including:
-
Focus
on core business, service delivery, customer satisfaction
and IP development
-
Flat structure and collegial approach
-
Clear accountability framework
-
Living and breathing our vision and mission
-
Operating principles and values drive peoples’
behaviour
|
